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Service Plan Comparison
| Services | Networx360 Plus | Networx360 Complete |
| Help Desk | ||
| End-user support | √ | √ |
| Online ticketing | √ | √ |
| Desktop/Laptop Management | ||
| Proactive Monitoring and Maintenance | √ | √ |
| Asset & lifecycle management | √ | √ |
| Security & protection - Anti Virus, Anti Malware/Spyware protection and removal | √ | √ |
| Security Patch Management | √ | √ |
| Unlimited Online backup & storage | Optional | √ |
| On Site Support | ||
| PC, Server Maintenance | Optional | √ |
| Network administration (MACs) | Optional | √ |
| Back office support - multi-function printer, network | ||
| Resource monitoring | Optional | √ |
| Service monitor (service availability) | Optional | √ |
| Security and OS patch management | Optional | √ |
| Server Support | ||
| Proactive monitoring and Maintenance | Optional | √ |
| Security & protection - Anti Virus, Malware | Optional | √ |
| Online backup and storage | Optional | √ |
| Security Patch Management | Optional | √ |
| Additional Services | ||
| Monthly Report | √ | √ |
| Vendor Management | Optional | √ |
| Technical Consulting and Planning | 1 HR per month | √ |
À la carte Options
Our service and technical consultants can also help you customize a Maintenance and Support Plan to meet the unique needs of your organization.